Item Name
Item names are determined by the available information when an item is created. You can now customize Item names to make it easier to find them in all your lists. Choose any of the below options to change the item name:
Custom Title - Add a custom title of your choice as the item name.
Pinned Media Title - Item name will be selected from the pinned media.
Claim Title - Item name will be the same as claim title.
Fact-Check Title - Item name will be the same as fact-check title.
Add media
The fact-checking process starts with media, like photos, videos, and links. Media can come from several different sources:
Tipline — Tipline source media from readers through messaging services like WhatsApp and Facebook Messenger. Each tipline user request contains a piece of media like text or a photo. Learn more about setting up a tipline.
Browser extension — The Check browser extension enables you to add media—in the form of links — while on other web pages. Learn more about using Check’s browser extension.
Manually adding an item — It’s also possible to add an item from within the Check workspace. To add an item manually:
Navigate to the items page.
Click Add item.
Add a claim with a link or upload media and choose the item status that represents its position in your editorial workflow.
Click Submit.
API import —To import many items, use Check’s API. Learn more about using Check’s API to import items.
Group similar media
All media contain a claim, which is the statement being fact-checked. Check’s basic unit of content is the item, which is a single claim and fact-check with one or more pieces of media.
All media containing the same claim will be automatically added to the same item. Learn more about automatic similarity matching. It’s also possible to manually add media to an item.
Add a claim
If the media isn’t similar to any existing media, it will be added to a new item. The next step is to add a claim to the item.
Claims represent the statement being fact-checked in a given item. They don’t represent a corrected version of that claim. For example,
A good claim description would be: "The landing on the moon was staged.”
A poor claim description would be: "It is not true that the landing of the moon was staged.”
Claims will never be shown to tipline users.
Add a fact-check
Once you’ve added a claim to the item, add a fact-check. Fact-checks are the corrected version of the claim. There are several components to fact-checks:
Fact-check title—A brief overview of the fact-check, which will be displayed at the top of the report sent to tipline users.
Fact-check summary—Additional context on the fact-check.
Published article URL— If your organization published an article to fact-check the claim, you can reference the article in the published article URL field.
Language—The fact-check language is the language in which the fact-check has been written. On tiplines that support multiple languages, users will only be sent fact-checks written in their tipline language.
Publish a fact-check report
Now you’re ready to send a fact-check report to tipline users. Any tipline user who submitted a request with media containing the claim will receive the fact-check report. Learn more about fact-check reports.
User Conversation history
The user conversation history allows you to view the chats between tipline and users in the order of the date the user submitted a request and the response to the request by the tipline. Open any item, then under ‘Requests’, click on the message icon on the left below the users submission. A chat window will open "Chat with /user/ ". You can look at all the conversation history here.
Please note that there might be a delay in the display of responses. Feel free to refresh the item page to view the latest responses.
Manual messaging to a tipline user
Manual messaging helps fact-checkers to seek further clarification or context from the tipline users. Under the user’s submission, click the button on the right. A prompt will be displayed, "Send message to /user/ on WhatsApp". Type your message and click "Send".
Note: for WhatsApp tipline your message will be preceded by a standard message such as “You have received a message in response to your submission of (the date the user submitted their request).