Best practices for optimizing menu settings, navigation, and usability for users.
Topic | Description | Example |
Simplified Language and Menus | Keep menus concise and straightforward, and limit the number of menus to not confuse users with too many options. | Welcome to our fact-checking service! If you've received content but are not sure if it's true or not, we're here to help.
Menu option: Submit content to verify |
Organized Content Navigation | Divide menus into clear sections for smoother navigation. Start with the main menu prompting users to request fact-checks. | To navigate our content, click the "Menu" button and choose a topic. |
Submit Content for Fact-Checking
| Provide a dedicated option for users to verify the authenticity of content received. | Please send an image, video, audio, text, or link. Our media agency partners will provide fact-checking articles for your question.
Example: "election security" |
Continuity of Interaction | After sending fact-check reports, enable users to ask questions or submit content again. Allow users to revisit the menu to verify more content. | If you want to fact-check more content, click on the menu again.
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Exit or Cancel Action | Include a menu option for users to exit or cancel actions if they wish to choose another menu option. | If you wish to select another option from the menu or exit the current action, use the exit/cancel menu. |