The Tipline inbox is only visible when any messaging service is connected.

Each time a claim is received, it is automatically added to the Tipline inbox. To keep track of work, it is possible to segment and save Tipline content by:

  • Unread or read items

  • Folders where read items have been added, and

  • Status of the claim.

Additional filters

To customize the displayed items, you can add and save any of these filters:

  • Collection: used for groups of folders.

  • Claim: Choose if the claim field is filled or empty.

  • Date range: Select a beginning and/or end date. There are four types of dates you can query:

    • Submitted - the date an item was first added to the workspace.

    • Last submitted - the date an item was last added - this option is valuable when you expect duplicate items to be added to the workspace.

    • Updated - last time the item was edited by a workspace member.

    • Published - The date at which the item’s report was published.

  • Tag: Select one or more of the predefined tags on your workspace.

  • Media type: Select one or multiple options from the Text, Link, Image, Video, and Audio fields.

  • Item: Select if the item is unread or opened.

  • Item status: Select one or multiple statuses available across your workspace.

  • Report status: Select if the report is unpublished, published, or paused.

  • Published by: Choose team member(s) that published the report.

  • Tipline request: filter is the user followed the bot prompts or if they did not (unconfirmed).

  • Number of similar media: filter by the number of claims that have been automatically matched or confirmed.

  • Number of suggested media: filter by the number of claims that are suggested as a match.

  • Number of tipline requests: filter by the number of claims submitted to the workspace via tipline(s).

  • Language: Select one or multiple pre-set languages on your workspace.

  • Assignment: Select one or multiple team members assigned to items.

  • Source: Select from a searchable list of existing sources.

  • Metadata: Filter by any annotation fields available in your workspace. Depending on the type of annotation, a small form will display ad hoc options to specify the filter.

Once you have selected additional filters or removed default ones, you can then save the result in a new filtered list.

Choose whether you want to save your changes to the default list or create a new one.

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