The Tipline inbox is only visible when any messaging service is connected.
Each time a claim is received, it is automatically added to the Tipline inbox. To keep track of work, it is possible to segment and save Tipline content by:
Unread or read items
Folders where read items have been added, and
Status of the claim.
To customize the displayed items, you can add and save any of these filters:
Collection: used for groups of folders.
Claim: Choose if the claim field is filled or empty.
Date range: Select a beginning and/or end date. There are four types of dates you can query:
Submitted - the date an item was first added to the workspace.
Last submitted - the date an item was last added - this option is valuable when you expect duplicate items to be added to the workspace.
Updated - last time the item was edited by a workspace member.
Published - The date at which the item’s report was published.
Tag: Select one or more of the predefined tags on your workspace.
Media type: Select one or multiple options from the Text, Link, Image, Video, and Audio fields.
Item: Select if the item is unread or opened.
Item status: Select one or multiple statuses available across your workspace.
Report status: Select if the report is unpublished, published, or paused.
Published by: Choose team member(s) that published the report.
Tipline request: filter is the user followed the bot prompts or if they did not (unconfirmed).
Number of suggested media: filter by the number of claims that are suggested as a match.
Number of tipline requests: filter by the number of claims submitted to the workspace via tipline(s).
Language: Select one or multiple pre-set languages on your workspace.
Assignment: Select one or multiple team members assigned to items.
Source: Select from a searchable list of existing sources.
Metadata: Filter by any annotation fields available in your workspace. Depending on the type of annotation, a small form will display ad hoc options to specify the filter.
Once you have selected additional filters or removed default ones, you can then save the result in a new filtered list.
Choose whether you want to save your changes to the default list or create a new one.