A newsletter is a set of regularly published articles on Check. In this article we'll explain:

How to set up Newsletters subscriptions menu

To promote your newsletter and collect subscriptions from Tipline users, follow the steps below:

  1. From your tipline Main Menu, click on New option to add a button;

  2. Add a name for the button, and a description. In the response space, select Subscription opt-in.

  3. Click Done

Your tipline users will then see an option to subscribe to the Newsletter from the bot's main menu. They can also unsubscribe from the newsletter by using this menu.

How to create Newsletter content

Add a brief introduction to present your Newsletter. It's possible to include a related emoji 🗞️ or 📬.

There are two ways to add your articles to the tipline newsletter menu:

Manually add content

From the bottom of the page, click + Add an article.

TIP: To give users a good experience in the newsletter display when receiving it, we recommend adding in one line the article title and the shortened article link in front.

Load content from RSS feed

Check can automatically load articles from an URL. To enable this option, from the newsletter menu, toggle on the Load content from RSS feed.

Add the URL link that will return the number of articles you determine in the next space and click Load.

For both options, users will only see the most recent newsletter content even if they click older newsletter delivery notifications and if the content is not changed between two scheduled send-outs or exceeds 1,024 characters it won't be sent.

How to schedule a Newsletter

Schedule the frequency and time your tipline user will receive the newsletter from the newsletter menu.

If you want to schedule a daily newsletter, choose the option Day, from the drop-down menu. If it's a weekly newsletter, choose the day of the week you want it to be sent out.

Pick up the best hour to send a newsletter and engage your audience to read it. It's mandatory to choose the timezone the newsletter will be sent out. and if it's under daylight saving time, it's necessary to manually change the time. We don’t convert to daylight saving time automatically.

After setting up the newsletter content and schedule, click Publish.

Messaging Limits

Messaging limits determine the maximum number of initiated conversations each phone number can start in a rolling 24-hour period. An initiated conversation starts when the first message is delivered to the user and ends 24 hours later.

The first messaging limit level is up to 1,000 initiated conversations in a rolling 24-hour period. If you reach your messaging limit and need to increase, WhatsApp will evaluate your quality rating, which is determined by a combination of quality signals from conversations between you and users.

You can keep up with the messaging limits by viewing the number of users who will receive your newsletter in the header of the newsletter content menu.

While the ratings are set by WhatsApp, not by Check, we know that a good fact-check follows these best practices and guidelines. If you want deeper information about this, check this article from Meta, WhatsApp owner.

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