Learn how to create and deliver fact-check newsletters that will keep readers coming back for more.
Configuring the newsletter menu
Open the Tipline Setting by clicking the gear icon in the side menu.
In the 'Main menu' section, select '+ New option.'
Name the button, add a description, and choose 'Subscription opt-in' from the 'Response' drop-down menu.
Save the changes and Publish to add the new newsletter button.
Accessing newsletters settings
To gain access to newsletter settings and begin creating content for delivery to tipline users, navigate to the settings by clicking the gear icon in the side navigation menu, and then click on the 'Newsletters' tab in the header.
Adding content to your newsletter:
Header
Create an engaging newsletter and enable users to play media within WhatsApp without leaving the app by accessing the newsletter tab in your Tipline workspace.
Header | Description | File specification |
None | Deliver the article summary and URL. | Not Applicable |
Image | Upload an image to visually enhance the newsletter content. When this option is selected, a 'Text overlay' text field will appear, allowing you to add custom text on top of the uploaded image. | Supported formats for images are JPG, JPEG, and PNG. Maximum upload size of 5 MB.
Aspect ratio of the image should be 1.91:1.
|
Video | Upload a video to be played directly within the Tipline messaging service. | The supported format is MP4.
Maximum upload size of 10 MB |
Audio | Upload audio to be played directly within the Tipline messaging service. | Supported formats are MP3, OGG, and WAV.
Maximum upload size of 10 f16 MB |
Introduction
Add a mandatory brief, yet descriptive introduction of 180 characters about what readers can expect from the newsletter. This field is mandatory for publishing the newsletter and it is automatically bolded.
Manually adding content
Follow these steps to manually create a newsletter:
Select up to three articles to include in the newsletters.
Add a brief text to provide a preview of what is in the URL for each article.
Please note that WhatsApp has character restrictions, which are detailed in each article field.
Loading content from an RSS feed:
To load up to three of the most recent articles from an RSS feed, follow these steps:
Enable the RSS toggle.
Paste the RSS feed URL.
Make sure to enable link shortening in the workspace settings if you're using an RSS feed. This is necessary to maintain a predictable character length.
NOTES:
In Facebook Messenger, images appear after the message. Also, the main menu is available only until an option is chosen from it.
In Telegram, images are not displayed if there is a link. URL previews always take precedence over images.
Scheduling the newsletter
Send the newsletter by either writing the date or clicking on the calendar icon.
For the RSS feed, you can choose multiple days of the week to send the newsletter.
Pick a time by clicking on the clock icon or manually entering the desired time for the newsletter to be sent.
The time format and default timezone are based on the browser settings of the user scheduling the newsletter.
If you're scheduling for a timezone different from your location, make sure to update the timezone preference accordingly.
Click 'Schedule' to publish the newsletter.
Use the 'Save' button to store your workflow for later publishing.
Click 'Pause' to temporarily stop scheduling and make changes.
Note: Manual time adjustment is needed during daylight saving time as we don't convert automatically.
Enabling link shortening and analytics
Improve readability with shorter URLs and gather analytics tracking.
Navigate to Settings and click on the 'Workspace' tab.
Toggle on link management for shortening and analytics.
Customize the UTM code for appended links.
Click on 'Update' to apply the changes.
Rewritten links will include the UTM code, but the destination URL remains unchanged