When you have fact-checked a piece of content sent in by one or more WhatsApp users, you can send out a report with your fact-check to these same users, and any future users who send in that same content.

Your report can include an introduction, visual card, and a text message in the report that you send.

Creating a custom report for your fact-check

When you have completed your fact-check and you want to send it to the user who sent in the item to be fact-checked through WhatsApp:

  • Start creating your report by clicking the REPORT button at the top of the item page. This will take you to the report designer.
  • Click the EDIT button to start editing your report. On the left of the page is a preview of what your report will look like when it is sent to the user, which will update as you edit your report.

  • Check the boxes to include type of content you want to send in your report (Introduction, Visual card, and Text message).
  • To reveal the panel for editing that section, click the small gray arrow to the right of the content name.
  • Important: When you are done editing click the SAVE button at the top right of the screen.

Editing the Introduction

The introduction is used to reference the initial query from the end-user. You cannot send the introduction alone. You must send either a visual card, or a text message with it.

This is the settings panel for the introduction.

Formatting for your introduction

  • {{Query_date}} is the date that the user sent in the content that they wanted fact-checked.
  • {{query_message}} is the content that the user sent to you, along with any messages that they sent with it.
  • {{status}} is the status of the fact-check (for example, TRUE or FALSE).
  • To make the text bold in the report, use the asterisk * (*bold this* looks like bold this in your report).
  • To make the text italicized in the report, use underscore _ (_italicize this_ looks like italicize this).

Editing the Visual card

This is the settings panel for the visual card:

Here are how the settings correspond to the elements on the visual card:

Editing the Text message

This is the settings panel for the Text message. You can choose to include a disclaimer in this text message.

Publishing your report

To send your fact-check report out to the users who sent you the content and to automatically send it to future users who send this content, you must publish your report.

  • Click the green PUBLISH button in the top right-hand corner of the report designer page.

Pausing and making edits to a published report

  • You can stop your report from being sent out to future users by clicking the PAUSE button.
  • To edit your report after you have published it, you must have it paused to be able to click the EDIT button.
  • When you have finished editing, click SAVE and click PUBLISH again. When you publish again after editing your report you have the option to send out a correction to users who have already received the reports.

Set default text for your reports

You can set default text so that text for your Introduction and Disclaimer will be pre-populated in every new report. This default text can be changed when you are editing your report.

  • Go to the workspace settings by clicking on the gray cog icon in the top left corner of the screen
  • In the settings page, click on the REPORT tab

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