In the main dashboard, the left panel displays all the content available in your workspace. By default, all items are always listed under the 'All Items' list. To view full item titles, click either of the vertical bars to the right of the 'Show similar' switch.

This article explains:

Columns in list

In any list of items, the following metadata is displayed

  • Item: The title, description, and thumbnail of image or video if available. Learn more on how to edit those from the item page here.

  • Requests: The number of times the item has been submitted to tip-lines connected to the workspace via the Check Tipline.

  • Similar media: the number of items similar to the line item that have been matched either manually or via Check's algorithm.

  • Suggested matches: the number of items that have been submitted that are similar to the main item

  • Folder: the folder that contains the line item

  • Social shares: If the item is a link, this column will display the number of times this exact same URL has been shared on Facebook. Facebook comments and reactions have been recently added to the columns.

Note: Social share counts may not be visible in folder-view or within items due to their having sensitive content which is only available for logged-in users. Items taken offline will also not display social share count numbers. Learn more on what metrics are tracked here.

You can sort items by title alphabetically, by clicking “item”.

Similarly, you can sort the other columns by clicking their headings.

Creating a new folder

To create a new folder, click “+”.

Select “New folder”, and add a title and description to the pop-up window.

Editing a folder title, description, and deleting a folder

To change the name of a folder or add a description, select the folder you want to edit, and click the three vertical dots to the right of the folder name.

Click “Rename” and follow the steps in the pop-up window.

To delete a folder, select “Delete” and confirm the action in the pop-up window. Items within the folder will be moved to “All items”.

Moving items in bulk

Open ‘All items’ or any folder and select the items you want to move by clicking the checkboxes (1). Click the ‘Action’ button (2).

From the dropdown ‘Action’ menu, select ‘Move to folder’.

Select your preferred destination folder from the dropdown list and click ‘Move item(s)’.

You can also set 'Rules' in order to move items to a specific folder if they match a condition of your choice.

Tagging items

Open ‘All items’ or any folder and select the items you want to move by clicking the checkboxes (1). Click the ‘Action’ button (2).

Select ‘Tag’ from the dropdown ‘Action’ menu.

All preset tags on your workspace will then be displayed.

Choose the tags or click search to find more tags. If no tag is found, you can create a new one.

Assigning and changing item statuses

After clicking any item(s) checkbox, click the ‘Action’ button to either assign or change its status.

If you choose the ‘Assign’ option, a window will appear where you can choose which team member to assign the item. You can also add an optional message to the assignment notification email.

If you choose the ‘Change status’ option, you can choose from any predefined status.

Note: if you select a status with a custom message the Tipline user will receive a response.

Searching folders for items

When a folder is selected, use the search bar to find items containing specific keywords.

Type keywords in the search bar and press return.

Items will be returned only if those keywords are found, either in the title of an item, or in its description. Learn more about item data and metadata here.

You can further refine your search, by clicking on the gear icon to the right of the search bar.

Clicking the gear enables you to refine your search by media title and content, media URL, analysis title and content, tasks, metadata, and tags.

Deselect ‘All’ to select the type(s) of search responses you require (1). Use the scroll bar to view and select more search options (2), and click Update to start the search (3).

Sending an item to the trash

Select one or several items in the list using checkboxes (1), and click the trash icon (2).

Learn more about the trash in this article.  

Filtering a list of items

When any folder is selected, use the filter to display items based on one or several metadata points.

1. Click “Add Filter”.

2. Edit the filter panel to filter for items using a combination of the following:

  • By date: Choose one of the two date options using the 'Date' dropdown menu

  • Tags: Select the tags related to items you want to show. All tags available across your workspace are listed.

  • Media type: Select the media type you want to show. All supported media types are listed

  • Item Status: Select the statuses you want to show. All statuses available across your workspace are listed.

  • Created by: The name of the contributor who added the item to your workspace.

  • Language: Select the languages you want to show. All detected languages across your workspace are listed.

  • Assigned to: the name of the contributor assigned to work on the item

  • Updated: The date the item was last edited by anyone in your workspace.

You can also add additional filters to search items where Metadata has a specific value, a Task has a specific answer or Task answers contain specific keywords.

Sorting items

In the filter window, select a method to sort the items in your queue. In addition, choose whether to show 'Newest first' or 'Oldest first'.

  • Created: Sort items using the timestamp of their creation.

  • Recent activity: Sort items by the time of the most recent activity

  • Deadline: Sort items by the time the items are due for a response

  • Number of Request: Sort items by the number of times they have been requested. For example, if an Image has been submitted for fact-checking by 8 different users, it will have a score of 8 . When this sorting method is selected, the sort direction becomes 'Most submitted' and 'Least submitted'   

Unconfirmed Items

Apart from All items, Check has recently added a new listing for Unconfirmed items that stores all queries that are not recognized as being explicit requests for fact-checking.

You can choose a destination list for the unconfirmed item by selecting a checkbox to the left of the unconfirmed item (1), then clicking 'MOVE FROM UNCONFIRMED' (2)

This action opens a dropdown menu of the destination lists to move the unconfirmed item to

Alternatively, you can send unconfirmed items to trash, by selecting the item you want to delete (1) and clicking the trash icon (2)

A notification that the item has been moved to the trash will be displayed

To bulk move or delete unconfirmed items, click the master checkbox. To deselect items, click the individual item checkboxes.

Pro Tip #1: to sort unconfirmed items to delete them, enable the FB Shares list and use that to sort your unconfirmed items.

Pro Tip #2: You can also use filters to search through unconfirmed items

Once you filter the items, you can choose to move or delete them either in bulk or individually.

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