To integrate Check Message with a Slack channel in your organization, please contact us here.
Starting a conversation with a tip-line user
To start a conversation with a tip-line user, find the request from the user you want to talk to and click "Slack channel." An item can be requested by multiple users, so each request is a message from a separate user submitting that same item.
Clicking Slack Channel will open Slack and load the history of messages sent between the user and Check Message.
Enabling direct conversations between you and your tip-line user
To stop automatic responses from the bot and chat with the user from the same dedicated Slack channel, enter the following command in Slack:
/sk before your text or it will not be sent to users.
/sk [example text] -- replace [example text] with your own content, as follows:
Sending an image to a user:
While in human-to-human mode, you can send images to users you are in conversation with, using the Slack interface.
Reactivating the bot
The bot is automatically re-activated 15 min after the last message is sent.
To re-enable the bot manually, type the following command in the same place as previously:
/check bot activate